/* ---- floating bubble ---- */
.kk-assist-bubble{
  position:fixed;right:20px;bottom:20px;z-index:150;width:56px;height:56px;border-radius:50%;
  background:var(--maroon-deep);color:var(--cream);border:none;cursor:pointer;
  display:flex;align-items:center;justify-content:center;box-shadow:0 8px 24px rgba(0,0,0,.28);
  transition:transform .18s ease,background .18s ease;
}
.kk-assist-bubble:hover{transform:scale(1.06);background:var(--maroon-bright);}
.kk-assist-bubble svg{width:26px;height:26px;}
.kk-assist-bubble .kk-assist-close-icon{display:none;}
.kk-assist-bubble[aria-expanded="true"] .kk-assist-chat-icon{display:none;}
.kk-assist-bubble[aria-expanded="true"] .kk-assist-close-icon{display:block;}

/* ---- panel ---- */
.kk-assist-panel{
  position:fixed;right:20px;bottom:88px;z-index:150;width:360px;max-width:calc(100vw - 32px);
  height:520px;max-height:calc(100vh - 140px);background:var(--cream);border-radius:14px;
  box-shadow:0 20px 60px rgba(0,0,0,.32);display:flex;flex-direction:column;overflow:hidden;
  border:1px solid var(--line);
}
.kk-assist-panel[hidden]{display:none;}
.kk-assist-head{
  background:var(--maroon-deep);color:var(--cream);padding:14px 16px;display:flex;
  align-items:center;justify-content:space-between;flex-shrink:0;
}
.kk-assist-head h4{margin:0;font-size:.95rem;}
.kk-assist-head span{display:block;font-size:.72rem;opacity:.75;margin-top:2px;}
.kk-assist-head button{background:none;border:none;color:var(--cream);font-size:20px;cursor:pointer;line-height:1;padding:4px;}

.kk-assist-body{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px;}
.kk-assist-msg{max-width:88%;padding:9px 12px;border-radius:12px;font-size:.86rem;line-height:1.42;}
.kk-assist-msg.bot{background:#fff;border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:3px;}
.kk-assist-msg.user{background:var(--maroon-deep);color:var(--cream);align-self:flex-end;border-bottom-right-radius:3px;}

.kk-assist-quickreplies{display:flex;flex-wrap:wrap;gap:6px;align-self:flex-start;max-width:100%;}
.kk-assist-quickreplies button{
  font-family:'Space Mono',monospace;font-size:.72rem;padding:6px 11px;border-radius:999px;
  border:1px solid var(--maroon-deep);background:#fff;color:var(--maroon-deep);cursor:pointer;
  transition:background .15s ease,color .15s ease;
}
.kk-assist-quickreplies button:hover{background:var(--maroon-deep);color:var(--cream);}

.kk-assist-products{display:flex;flex-direction:column;gap:8px;align-self:flex-start;width:88%;}
.kk-assist-product-card{
  display:flex;gap:10px;background:#fff;border:1px solid var(--line);border-radius:10px;
  padding:8px;text-decoration:none;color:inherit;align-items:center;
}
.kk-assist-product-card:hover{border-color:var(--maroon-deep);}
.kk-assist-product-thumb{width:44px;height:44px;border-radius:6px;background:var(--cream-2);flex-shrink:0;overflow:hidden;}
.kk-assist-product-thumb img{width:100%;height:100%;object-fit:contain;display:block;}
.kk-assist-product-info{min-width:0;}
.kk-assist-product-info strong{display:block;font-size:.8rem;line-height:1.3;color:var(--maroon-deep);}
.kk-assist-product-info span{display:block;font-size:.72rem;color:#7a6467;margin-top:1px;}

.kk-assist-foot{border-top:1px solid var(--line);padding:10px;display:flex;gap:8px;flex-shrink:0;background:#fff;}
.kk-assist-foot input{
  flex:1;border:1px solid var(--line);border-radius:999px;padding:9px 14px;font-family:inherit;
  font-size:.85rem;background:var(--cream);
}
.kk-assist-foot button{
  background:var(--maroon-deep);color:var(--cream);border:none;border-radius:999px;
  width:38px;height:38px;flex-shrink:0;cursor:pointer;display:flex;align-items:center;justify-content:center;
}
.kk-assist-foot button:hover{background:var(--maroon-bright);}

.kk-assist-typing{display:flex;gap:3px;padding:9px 12px;}
.kk-assist-typing span{width:6px;height:6px;border-radius:50%;background:#b3a29f;animation:kkAssistDot 1.1s infinite ease-in-out;}
.kk-assist-typing span:nth-child(2){animation-delay:.15s;}
.kk-assist-typing span:nth-child(3){animation-delay:.3s;}
@keyframes kkAssistDot{0%,60%,100%{opacity:.35;transform:translateY(0);}30%{opacity:1;transform:translateY(-3px);}}

@media (max-width:480px){
  .kk-assist-panel{right:16px;left:16px;width:auto;bottom:82px;height:min(560px,calc(100vh - 130px));}
  .kk-assist-bubble{right:16px;bottom:16px;}
}